Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy.
Material type:
TextPublisher: Indianapolis, IN : Sigma Theta Tau International Honor Society of Nursing, [2019]Copyright date: ©2019Edition: Second editionDescription: 1 online resourceContent type: - text
- computer
- online resource
- 9781945157912
- 1945157917
- 9781945157929
- 1945157925
- 9781945157936
- 1945157933
- Critical conversations
- 610.7306/9Â 23
- RT82
- WY 88
| Item type | Current library | URL | Status | |
|---|---|---|---|---|
Computer Files - cmm
|
TNU, Faculty of Nursing and Health Science Internet | Link to resource | Available |
Preceded by: Critical conversations : scripts and techniques for effective interprofessional and patient communication / Cheri Clancy. 2014.
Includes bibliographical references and index.
The importance of effective communication in healthcare -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Mindful conversations -- Mind over matter -- Impromptu scripting, phrasing, and acronyms -- Interprofessional coaching conversations -- Improving patient experience -- Fostering a healthy workplace environment -- Organizational culture and behavior.
Description based on print version record and CIP data provided by publisher; resource not viewed.