Includes bibliographical references and index.

Print version record.

pt. 1: An invitation to our readers. Introduction: the invitation / Phyllis Beck Kritek -- Beginning the journey / Mairead Hickey -- part 2: Creating the conditions for change. Finding and defining the good / Mary Lou Etheredge and M. Patricia Gibbons -- Creating a healthy work environment / Angelleen Peters-Lewis [and others] -- Strengthening the practice of nursing / Eloise Balasco Cathcart and Katie Gallagher Fillipon -- Ensuring the voice of the nurse: designing, developing, and implementing a committee structure / Barbara Barman [and others] -- The center for nursing excellence: setting the table / Laura Mylott, Patrice K. Nicholas, and M. Patricia Gibbons -- The center for nursing excellence: initiatives and innovations / Patrice K. Nicholas [and others] -- Beyond regulatory compliance: our quality journey / Diane R. Lancaster and Carolyn Hayes -- part 3: From principles to projects, programs, and practices -- sect. A. Institution-wide change. The standards, policies, and procedures steering committee: notes from the field / Barbara Bauman, Cindy Jodoin, and Sharon Swan -- Change through narrative -- Change through clinical experts: the APN role and impact -- The ethics of caring -- Technological change -- Change through synergy: crafting partnerships -- Expanding our clinical lens: integrative care -- sect. B. Service area and program change. The development of a critical care leadership team: where we have been, where we are now, and where we are going / Mathew Quin [and others] -- Building anew / Mary Lou Moore and Catherine Saniuk -- Neuroscience as exemplar -- Changing and enhancing nurses' roles -- sect. C. Individual reflections on the experience of change -- Values and vision -- Leadership stories -- The nurse educator -- Beyond our borders -- Why do people aspire to work at Brigham and Women's Hospital? A view from business services / Leo F. Buckley, Jr. -- part 4: Summary and conclusions: the journey continues. Lessons learned: the journey through the rearview mirror / Phyllis Beck Kritek -- The journey continues ... Just follow the yellow brick road / Jacqueline B. Somerville.

Brigham and Women's Hospital, a high-profile, complex, academic medical center in Boston, MA, is a founding member of the Partners Heath Care System and is associated with Harvard Medical School and Dana Farber Cancer Institute. This truly unique volume chronicles the systemic efforts of the nursing department to make an already outstanding system even better. It provides access to a compelling story of institute-wide nursing practice today and how the opportunity for major change was embraced and successfully accomplished. Told from the perspective of ninety administrative and staff nurses, it.