'Univesiti Fakafonua 'a Tonga -
Tonga National University
Ko e Mo’oni, Ko e Totonu mo e Tau’ataina - Truth, Justice, Freedom



New horizons in patient safety: safe communication: evidence-based core competencies with case studies from nursing practice

Day, Lisa J,

New horizons in patient safety: safe communication: evidence-based core competencies with case studies from nursing practice - 1 online resource

Includes bibliographical references and index.

Healthcare quality and patient safety : a global perspective / Lori Paine, Cheryl Dennison Himmelfarb -- Myths and truths of human communication / Annegret F. Hannawa -- Communication topics in healthcare quality and patient safety / Annegret F. Hannawa -- Interpersonal communication : challenges, processes, and issues / Annegret F. Hannawa -- The Hannawa SACCIA typology : five core competencies that constitute : a safe communication / Annegret F. Hannawa -- Lessons from communication science / Annegret F. Hannawa.

"This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world"--

9783110454505 3110454505 9783110453041 3110453045 3110454858 9783110454857 9783110454888 3110454882

1055651 MIL

2017053579


Nursing--Standards--Case studies.
Communication in medicine--Case studies.
Interpersonal communication--Case studies.
Medical errors--Prevention--Case studies.
Communication.
Nursing.
Evidence-based nursing.
Misinformation.

RT85.5 / .H36 2018

610.73028/9

WY 88
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