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001 on1296689789
003 OCoLC
005 20250508013047.0
006 m d
007 cr cnu---unuuu
008 220113s2022 inu ob 001 0 eng
010 _a 2022001600
040 _aDLC
_beng
_erda
_cDLC
_dOCLCO
_dYDX
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019 _a1296131683
020 _a9781646480289
_qelectronic book
020 _a1646480287
_qelectronic book
020 _a9781646480265
_qelectronic book
020 _a1646480260
_qelectronic book
020 _a1646480279
_qelectronic book
020 _a9781646480272
_q(electronic bk.)
020 _z9781646480258
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035 _a3716574
_b(N$T)
035 _a(OCoLC)1296689789
_z(OCoLC)1296131683
042 _apcc
050 0 0 _aRT82
_b.C53 2022
060 0 0 _aWY 88
082 0 0 _a610.7306/9
_223/eng/20220209
049 _aMAIN
100 1 _aClark, Cynthia M.
_q(Cynthia Marie),
_eauthor.
245 1 0 _aCore competencies of civility in nursing & healthcare /
_cCynthia M. Clark.
246 1 _aCore competencies of civility in nursing and healthcare
264 1 _aIndianapolis. IN :
_bSigma Theta Tau International,
_c2022.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 0 _aWhat Is Civility, and Why Does It Matter? -- The Detrimental Impact of Workplace Aggression -- The Power and Imperative of Self-Awareness -- Practicing the Fundamentals of Civility -- Honing Communication Skills and Conflict Competence -- The Power of Leadership, Visioning, and Finding Our WHY -- Optimizing Self-Care and Professional Well-Being -- Leadership Support and Raising Awareness for Organizational Change -- Galvanizing a High-Performing Civility Team -- Develop, Implement, and Evaluate a Data-Driven Action Plan -- Securing Civility Into the Organizational Culture Through Policy Development -- Celebrating Civility : A Powerful Engine to Uplift and Transform the Profession.
520 _a"The consequences of incivility have a significant impact on the lives of healthcare faculty, students, and professionals as well as the patients and families they serve. Incivility in the patient care environment can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, organizations. These behaviors can result in life-threatening mistakes, preventable complications, harm, or death of a patient. In Core Competencies of Civility, Cynthia Clark, a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all, provides practical solutions for creating and sustaining communities of civility, diversity, inclusion and respect in healthcare education and work environments. A firm commitment to respect and civility is a critical step toward achieving optimal patient care and high reliability in health care. The book provides evidence-based strategies and solutions to foster civility and healthy academic and practice environments at both the individual and organizational levels. Rather than dwelling on the negative aspects of incivility and other workplace aggressions, this book expands current thinking in nursing to build healthy, productive work and learning environments"--
_cProvided by publisher.
588 _aDescription based on online resource; title from digital title page (viewed on April 19, 2022).
650 0 _aNursing.
_9617
650 0 _aHealth services administration.
_9405
856 4 0 _3EBSCOhost (requires login)
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