000			03220cam a2200541Ii 4500
001			on1199365919
003			OCoLC
005			20250508013041.0
006			m d
007			cr cnu|||unuuu
008			201009t20212021inu ob 001 0 eng d
040			_aN$T _beng _erda _epn _cN$T _dN$T
020			_a9781948057615 _q(electronic bk.)
020			_a1948057611 _q(electronic bk.)
020			_a9781948057608 _q(electronic bk.)
020			_a1948057603 _q(electronic bk.)
020			_a9781948057622 _q(electronic bk.)
020			_a194805762X _q(electronic bk.)
020			_z9781948057592
035			_a2639838 _b(N$T)
035			_a(OCoLC)1199365919
050		4	_aRT89.3
060	1	0	_aWY 30
082	0	4	_a362.17/3068 _223
049			_aMAIN
100	1		_aDellasega, Cheryl, _eauthor.
245	1	0	_aToxic nursing : _bmanaging bullying, bad attitudes, and total turmoil / _cCheryl Dellasega.
246	3	0	_aManaging bullying, bad attitudes, and total turmoil
250			_aSecond edition.
264		1	_aIndianapolis, IN : _bSigma Theta Tau International, _c[2021]
300			_a1 online resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
520			_aNursing has a not-so-secret problem. The profession is prone to--some would say thrives on--workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments. Written by Cheryl Dellasega--author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up--Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety.
505	0		_aIncivility -- The newbie : mistreatment of new nurses -- The know-it-all/criticism queen -- Gossip and trash talk -- Cliques, campaigns, and high-school drama -- Competition and credit -- Nurse managers as the problem -- Men in white -- Better than you -- Generations at work -- Competent and caring leaders? -- Social media, electronic communication, and professionalism -- Politics and CYA -- Patients as victims -- On the battlefield : nurses under attack -- Toxic culture/environment -- Conclusion -- Is your management style causing conflict? -- Conflict case scenario -- Organizational cynicism self-assessment -- When it's time to seek outside counsel -- Compassion fatigue.
504			_aIncludes bibliographical references and indexes.
650		0	_aNursing services _xAdministration.
650		0	_aPersonnel management.
650		0	_aBullying in the workplace.
650		0	_aInterprofessional relations.
650		0	_aNursing _xPsychological aspects.
710	2		_aSigma Theta Tau International, _eissuing body.
856	4	0	_3EBSCOhost (requires login) _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2639838
938			_aEBSCOhost _bEBSC _n2639838
942			_cCF
994			_a92 _bN$T
999			_c1973 _d1973