000			03792cam a2200697 i 4500
001			ocn929015370
003			OCoLC
005			20250508013026.0
006			m d
007			cr cnu---unuuu
008			151113s2016 nyu ob 001 0 eng d
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019			_a935258889 _a935642944 _a963350887 _a1066648521 _a1138968563
020			_a9780190229009 _q(electronic bk.)
020			_a0190229004 _q(electronic bk.)
020			_a9780190229023 _q(electronic bk.)
020			_a0190229020 _q(electronic bk.)
020			_z9780190228996
020			_z0190228997
035			_a1094431 _b(N$T)
035			_a(OCoLC)929015370 _z(OCoLC)935258889 _z(OCoLC)935642944 _z(OCoLC)963350887 _z(OCoLC)1066648521 _z(OCoLC)1138968563
037			_a4310728 _bProquest Ebook Central
050		4	_aR729.8
060		4	_aW 62
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072		7	_aHEA _x020000 _2bisacsh
072		7	_aMED _x004000 _2bisacsh
072		7	_aMED _x101000 _2bisacsh
072		7	_aMED _x109000 _2bisacsh
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082	0	4	_a610.289 _223
049			_aMAIN
100	1		_aWeiner, Saul J., _eauthor.
245	1	0	_aListening for what matters : _bavoiding contextual errors in health care / _cby Saul J. Weiner, Alan Schwartz.
264		1	_aNew York, NY : _bOxford University Press, _c[2016]
300			_a1 online resource (xxiii, 213 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
588	0		_aPrint version record.
504			_aIncludes bibliographical references and index.
505	0		_aObserving the problem -- Measuring the problem -- The problem is everywhere -- What we hear that physicians don't -- Causes -- Better teaching, better doctors -- Is lasting change possible? -- What we can't measure that matters -- Bringing context back into care.
520	8		_aEffective health care requires physicians tailor care to patients' individual life contexts, including their financial situation, social support, competing responsibilities, and cognitive abilities. Physicians, however, are poorly prepared to consider patients' lives when planning their care. The result is measurably harmful to individuals and costly to society. 'Listening for What Matters' covers 10 years of empirical research based on hundreds of recorded doctor visits by patients and undercover actors alike, which revealed a widespread disregard of patients' individual circumstances and needs resulting in inappropriate care. This book tells the stories of patients whose care was compromised by inattention to individual context, and introduces novel methods for assessing the magnitude of the problem.
650		0	_aMedical errors _xPrevention.
650		0	_aPhysician and patient.
650		0	_aCommunication. _9384
650		0	_aMisinformation. _9385
700	1		_aSchwartz, Alan, _d1970- _eauthor.
856	4	0	_3EBSCOhost (requires login) _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1094431
938			_aCoutts Information Services _bCOUT _n33155101
938			_aEBL - Ebook Library _bEBLB _nEBL4310728
938			_aEBSCOhost _bEBSC _n1094431
938			_aProQuest MyiLibrary Digital eBook Collection _bIDEB _ncis33155101
938			_aOxford University Press USA _bOUPR _nEDZ0001343091
938			_aYBP Library Services _bYANK _n12889889
938			_aYBP Library Services _bYANK _n12726317
942			_cCF
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999			_c1674 _d1674