000			04769cam a2200721Mi 4500
001			ocn893677947
003			OCoLC
005			20250508013022.0
006			m d
007			cr cn|||||||||
008			141018t20152015nyua ob 001 0 eng d
010			_a 2014021436
040			_aE7B _beng _erda _epn _cE7B _dOCLCO _dN$T _dYDXCP _dOCLCQ _dZCU _dOCLCF _dEBLCP _dWAU _dOVY _dOCLCQ _dD6H _dOCLCQ _dOCLCO _dJBG _dOCLCO _dCOCUF _dAGLDB _dCNNOR _dIN0 _dZ5A _dCCO _dOCLCO _dPIFAG _dTEFOD _dOTZ _dMERUC _dSAV _dOCLCQ _dOCLCO _dRRP _dU3W _dSTF _dVTS _dMUO _dVT2 _dICG _dOCLCO _dAU@ _dOCLCO _dOCLCQ _dOCLCO _dWYU _dOCLCO _dG3B _dOCLCA _dTKN _dK6U _dDKC _dJAX _dOCLCO _dOCLCQ _dOCLCO _dM8D _dOCLCO _dUX1 _dOCLCQ _dOCLCA _dCEF _dINARC _dOCLCO _dQGK _dOCLCQ _dOCLCO _dOCLCL
016	7		_a101633739 _2DNLM
019			_a893332745 _a1047626488 _a1055329303 _a1058963979 _a1066615473 _a1081186064 _a1100907363 _a1228555431 _a1259150720 _a1288387250
020			_a9780826110565 _q(electronic bk.)
020			_a0826110568 _q(electronic bk.)
020			_z9780826110558
020			_z082611055X
035			_a863063 _b(N$T)
035			_a(OCoLC)893677947 _z(OCoLC)893332745 _z(OCoLC)1047626488 _z(OCoLC)1055329303 _z(OCoLC)1058963979 _z(OCoLC)1066615473 _z(OCoLC)1081186064 _z(OCoLC)1100907363 _z(OCoLC)1228555431 _z(OCoLC)1259150720 _z(OCoLC)1288387250
037			_aBBDC6AB4-899A-4253-AC09-C516ECD83092 _bOverDrive, Inc. _nhttp://www.overdrive.com
050		4	_aRT86.3 _b.R374 2015eb
060	1	0	_aWY 88
072		7	_aHEA _x012000 _2bisacsh
072		7	_aHEA _x020000 _2bisacsh
072		7	_aMED _x004000 _2bisacsh
072		7	_aMED _x101000 _2bisacsh
072		7	_aMED _x109000 _2bisacsh
072		7	_aMED _x029000 _2bisacsh
072		7	_aMED _x040000 _2bisacsh
072		7	_aMED _x092000 _2bisacsh
072		0	_aHEA _x012000.2bisacsh
072		0	_aMED _x092000.2bisacsh
082	0	4	_a610.7306/99 _223
049			_aMAIN
100	1		_aRaphael-Grimm, Theresa, _eauthor.
245	1	4	_aThe art of communication in nursing and health care : _ban interdisciplinary approach / _cTheresa Raphael-Grimm ; acquisitions editor, Margaret Zuccarini.
264		1	_aNew York, New York : _bSpringer Publishing Company, _c2015.
264		4	_c©2015
300			_a1 online resource (202 pages) : _billustrations
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_adata file _2rda
504			_aIncludes bibliographical references and index.
588	0		_aPrint version record.
505	0		_aEncounters -- Mindfulness -- Empathy -- Listening -- Words -- Patients' emotions -- Time -- Boundaries -- Biases -- Clinician emotions -- Mistakes and apologies -- Hope and bad news -- Grief -- Expressing condolences -- Disgust -- Difficult encounters -- Somatic complaints -- Clinician conflict -- Substance abuse -- Cultivating mindfulness.
520			_a"A handy guide to tackling difficult patient and professional interactions with confidence and compassion. In this age of increasing reliance on technology, it is essential that the fundamentals of compassionate care and good communication remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to navigate a wide variety of difficult patient and professional interactions. The book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague's clinical opinion, and other common situations. The book is organized for easy access to each situation and includes a description of the problem, guidelines for addressing it, and tips for communicating effectively with patients and family members alike. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. Based in principles of mindfulness and critical thinking, this is a resource that will be referred to again and again"--Provided by publisher.
546			_aEnglish.
650		0	_aNurse and patient. _9382
650		0	_aCommunication in nursing.
650		0	_aNursing _xStudy and teaching. _9365
700	1		_aZuccarini, Margaret, _eeditor.
856	4	0	_3EBSCOhost (requires login) _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=863063
938			_aProQuest Ebook Central _bEBLB _nEBL1812572
938			_aebrary _bEBRY _nebr10951794
938			_aEBSCOhost _bEBSC _n863063
938			_aYBP Library Services _bYANK _n11933439
938			_aInternet ArcHIVe _bINAR _nartofcommunicati0000raph
942			_cCF
994			_a92 _bN$T
999			_c1587 _d1587