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008 131206s2013 nyu ob 001 0 eng d
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024 7 _a10.7591/9780801469220
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060 4 _aW 62
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082 0 4 _a610
_223
049 _aMAIN
100 1 _aGordon, Suzanne,
_d1945-
_eauthor.
245 1 0 _aBedside manners :
_bplay and workbook /
_cSuzanne Gordon, Lisa Hayes, and Scott Reeves ; foreword by Lucian L. Leape, MD.
264 1 _aIthaca :
_bILR Press, an imprint of Cornell University Press,
_c2013.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
347 _bPDF
490 1 _aCulture and Politics of Health Care Work
504 _aIncludes bibliographical references and index.
588 0 _aPrint version record.
520 _a"In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients--and how their interaction affects the quality of patient care, for better or worse. The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect. As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds"--
_cProvided by publisher
505 0 _aPart 1. Bedside manners : the play / by Suzanne Gordon and Lisa Hayes -- Part 2. Bedside manners : the workbook / by Suzanne Gordon and Scott Reeves.
546 _aIn English.
650 0 _aCommunication in medicine.
650 0 _aHealth care teams.
650 0 _aMedical personnel
_xTraining of.
650 0 _aDrama in education.
650 0 _aCommunication.
_9384
650 0 _aMisinformation.
_9385
700 1 _aHayes, Lisa,
_eauthor.
700 1 _aReeves, Scott,
_d1967-
_eauthor.
830 0 _aCulture and politics of health care work.
856 4 0 _3EBSCOhost (requires login)
_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=671441
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938 _aProQuest MyiLibrary Digital eBook Collection
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