High reliability organizations : a healthcare handbook for patient safety & quality /
[edited by] Cynthia A. Oster, Jane S. Braaten.
- Second edition.
- 1 online resource (xxxv, 556 pages) : illustrations
Includes bibliographical references and index.
High reliability: the time is now -- The need for a paradigm shift in healthcare quality and safety thinking / Current patient safety drivers / Current quality drivers / Organizational culture and the journey to HRO / Safety leadership: commitment to high reliability organizing / HRO concepts and application to practice: preoccupation with failure -- Using failure mode and effects analysis to predict failure / Close calls and near misses: what's the big deal? / HRO concepts and application to practice: reluctance to simplify -- Human factors engineering for reducing and recovering from error / Root cause analysis: a tool for high reliability in a complex environment / Just culture and the impact on high reliability / HRO concepts and application to practice: sensitivity to operations -- Alarm safety: working solutions / Innovative technology, standardization, and the impact on high reliabiltiy / Tiered safety huddles / HRO concepts and application to practice: deference to expertise -- Interprofessional collaboration / Nurses create reliable care by advancing patient engagement / Pediatric patient safety: utilizing safety coaching as a strategy toward zero harm / HRO concepts and application to practice: resilience -- Resilience: a path to HRO / Designing resilience into the work environment / Building high reliability through simulation / Building resilience through team training: rapid response and in-hospital cardiac arrest events / Sustaining a culture of safety: strategies to maintain gains / Assimilation into practice across the continuum -- Application of HRO strategies to improve pain management and opioid safety: the CNS role / Ambulatory care: the frontier for high reliability / Applying high reliability principles across a large healthcare system to reduce patient falls / The synthesis among Magnet Recognition ProgramŽ model components and high reliability organization principles / Achieving HRO: the role of the bedside scientist in research / Translation into practice -- High reliability performance during a pandemic / Building a high reliability head and neck operating room team / Championing cauti prevention in the ICU/SDU: a project demonstrating the concepts of HROT / Overstaying your welcome: decreasing ED stay for STEMI patients to improve reperfusion times / Telehealth: a highly reliable intervention to prevent readmissions / Introduction of high reliability to frontline staff: creating a virtual resource toolkit / Cynthia R. Latney, Jane S. Braaten, and Cynthia A. Oster -- Gwen Sherwood and Gail E. Armstrong -- Mary Beth Flynn Makic -- Lisa Camplese -- Cynthia A. Oster and Jane S. Braaten -- Katherine Bilys -- Sherilyn Deakins -- Joel M. Mumma and Sadaf Kazi -- Jane S. Braaten and Larissa Nattrass -- Patricia A. Patrician, Gwendolyn Godlock, Apryl Shenae Lewis, and Rebecca S. Miltner -- JoAnne Phillips Jane Englebright and Kelly Aldrich -- Leslie Russell -- Amy J. Barton, Gail E. Armstrong, and Connie Valdez -- Julianne Morath and Jane S. Braaten -- Sharon Sables-Baus -- Belinda Shaw and Cynthia A. Oster -- Sharon Pappas and Cynthia Hylton Rushton -- Kelly Wallin, Frances Kelly, and Kerry Sembera -- Julie Benz -- Cynthia Oster -- Nan Davidson -- Erin Peone -- Noreen Bernard -- Jean Beckel -- Alma Jackson -- Jeannie P. Cimiotti and Kari Love -- Kristen A. Oster -- Michelle Norris, Carrie Neyers, and Cynthia A. Oster -- Dianna Ingraham -- Erin Denholm -- Elizabeth Woods. Part 1. Part 2. Part 3. Part 4. Part 5. Part 6. Part 7. Part 8.
"Patient safety and quality of care are critical concerns of healthcare consumers, payers, providers, organizations, health systems, and governments. Although a strong body of knowledge shows that high-reliability methods enable the most efficient, safe, and effective care, these methods have yet to be completely implemented across healthcare. According to authors Cynthia Oster and Jane Braaten, nurses-who are on the frontline of providing safe and effective care-are ideally situated to drive high reliability. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Second Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. This new edition builds on the foundation of the first book with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability. New material focuses on: High-reliability performance during a pandemic, organizational learning and tiered safety huddles, high reliability in infection prevention and ambulatory care, the emerging field of human factors engineering within healthcare, creating a virtual resource toolkit for frontline staff"--
Medical errors--Prevention. Health facilities--Administration. Health facilities--Business management. Corporate culture. Health services administration.