TY  - BOOK
AU  - Clancy,Cheri
ED  - Sigma Theta Tau International,
TI  - Critical conversations in healthcare: scripts & techniques for effective interprofessional & patient communication 
SN  - 9781945157912
AV  - RT82 
U1  - 610.7306/9 23
PY  - 2019///]
CY  - Indianapolis, IN
PB  - Sigma Theta Tau International Honor Society of Nursing
KW  - Nurse and patient
KW  - Interprofessional relations
KW  - Communication in medicine
N1  - Preceded by: Critical conversations : scripts and techniques for effective interprofessional and patient communication / Cheri Clancy. 2014; Includes bibliographical references and index; The importance of effective communication in healthcare -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Mindful conversations -- Mind over matter -- Impromptu scripting, phrasing, and acronyms -- Interprofessional coaching conversations -- Improving patient experience -- Fostering a healthy workplace environment -- Organizational culture and behavior
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1934748
ER  -