Rutenberg, Carol, <br/><br/>
The art and science of telephone triage :  how to practice nursing over the phone / 
Carol Rutenberg, M. Elizabeth Greenberg. 
 - 1 online resource (xiii, 659 pages) :  illustrations. 
<br/><br/> "Endorsed by the American Academy of Ambulatory Care Nursing"--P. [4] of cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780984659753 (electronic bk.) 0984659757 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Triage (Medicine)<br/>Telephone in medicine.
<br/><br/><label>LC Class. No.: </label>RC86.7 
<br/><br/><label>Dewey Class. No.: </label>616.025